Privacy Policy

Privacy Policy for IRIS STUDIO

Effective Date: 16/11/2024

1. Introduction

At Iris Studio we are committed to protecting the privacy and personal information of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our salon or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information to provide, improve, and personalize our services. The information we collect includes:

Personal Identifiable Information: Name, contact details (email, phone number), mailing address, date of birth, and other identification details.

Appointment and Service Information: Records of appointments, services received, and any preferences you share with us.

Payment Information: Credit or debit card details and billing information for processing payments.

Health Information: Information about skin type, allergies, and other health-related details relevant to your beauty treatments.

3. How We Use Your Information

We use the information we collect in various ways, including:

To schedule and confirm your appointments.

To provide and personalize the services you request.

To process payments and manage billing.

To communicate updates about appointments, promotions, and services.

To comply with legal requirements and protect the rights and safety of Iris Studio and our clients.

To improve our website, services, and client experience.

4. Sharing Your Information

We may share your information with third parties in certain situations, including:

Service Providers: We may share information with third-party vendors who help us operate our salon, process payments, and deliver services.

Legal Compliance: We may share information if required by law, or in response to legal requests such as a court order.

5. Protecting Your Information

We take the security of your information seriously and implement reasonable physical, technical, and administrative safeguards to protect it. However, no security measure is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights related to your personal information, such as:

Access: You can request a copy of the personal information we hold about you.

Correction: You can request corrections to any inaccurate information.

Deletion: You can request deletion of your personal information.

Opt-Out: You can opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Once information is no longer needed, we will securely delete or anonymize it.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and analyse website traffic. You can control cookies through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will update the "Effective Date" at the top of this policy. We encourage you to review this policy regularly for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Iris Studio

40 Windmill Close, Brixham, TQ5 9SQ

Email: contact@theirisstudio.co.uk

Phone: 07400480427

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By using our services, you acknowledge that you have read and understand this Privacy Policy. Thank you for trusting Iris Studio with your personal information.